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Frequently Asked Questions
A digital door lock is an advanced security system that allows you to unlock doors using a code, fingerprint, or smartphone app instead of a traditional key. It offers enhanced security and convenience.
Installation is straightforward and typically involves removing the existing lock and replacing it with the digital lock. Detailed instructions are provided with the product, and professional installation services are also available if needed.
First, check the battery and replace it if necessary. If the issue persists, consult the troubleshooting guide in the user manual. For further assistance, you can contact our customer service team at unilocksindia@gmail.com or call us at 9278678642.
Yes, our digital door locks use advanced encryption and security technologies to prevent unauthorized access. They are designed to offer superior protection compared to traditional locks.
Currently, we only ship within PAN India.
FAQs
Regular Questions
Yes, our digital door locks support multiple fingerprints and codes, allowing different users to have their own unique access credentials.
If you forget the code, you can use the backup key or fingerprint (if configured) to unlock the door. You can also reset the code using the master code or via the smartphone app.
Yes, all Unilocks digital door locks come with a standard one-year warranty that covers manufacturing defects.
Third party gateway Razorpay is responsible for security of payments and has all the payment methods from VISA Card to all other wallets.
You can purchase our products directly from our website. Simply browse our product range, add items to your cart, and proceed to checkout.
We accept various payment methods, including credit/debit cards, net banking, and digital wallets. Specific payment options will be available at checkout.
We accept returns only for damaged or defective products. If you receive a damaged or defective item, please contact us within 48 hours of delivery for a replacement or refund.
Once your order is shipped, you will receive an email with tracking information. You can use this information to track the status of your delivery. Or email us at unilocksindia@gmail.com
